Frequently asked questions
Answers to the most common questions.
Are the products handmade?
Yes. Our bow ties and felt toys are handcrafted in limited runs.
How do I choose the right size?
Check the size guide on each product page and measure your pet's neck circumference. If in doubt, choose the larger size.
How do I care for the products?
We recommend hand washing in cold water and air drying. Always check the product description.
Are the toys safe?
We design products with care, but no toy replaces supervision. Watch your pet during play and remove the product if it gets damaged.
Where do you ship from?
We prepare orders from Castelldefels, Barcelona. Exact costs and times will be confirmed once shipping is configured.
Which payment methods do you accept?
The payment gateway is being configured. Available methods will show as soon as it's live.
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